Warranty & Returns
If you pay with PayPal, return it for FREE!**
If you aren’t happy with your order, we'll refund the cost of sending it back.
Too big? Too small? Too much... red? Don't worry. Return it and request a refund: we can refund the shipping costs.
We refund returns to any part of the world.
Buy your favorite hat, cap or beret and pay with PayPal. If the item you receive isn't exactly what you expected, through PayPal we will refund the return costs.
Activation in just a few clicks and then file a claim in minutes After you’ve returned your item in a way that’s convenient for you, visit the refund request page within 30 days of the return ship date.
|Pay with PayPal. |
Activate this service for free and we’ll cover up to £15/ $ 30 of return shipping costs per return, for up to 12 eligible returns per year worldwide.
|Return your item|
Follow the seller’s return instructions for your purchase. Remember to keep a copy of your return shipping receipt.
|Submit a Refund Request. |
Log in to your PayPal account, select the purchase you returned and click on “Request return shipping refund”. Submit the return shipping request form, along with proof of your return within 30 days.
|Receive your refund. |
If your claim is approved we’ll send a refund of up to £15 / $30 to your PayPal account within 10 business days.*.
**Exclusively with PayPal Payment
*For all UK customers - please return your items with a courier service and not the POST OFFICE. You may use courier services such as TNT/ FED EX/ DHL/ DPD with the invoice stating it is a RETURNED ORDER. Otherwise an import duty will be charged on receipt in Spain and we will not be liable for this.
*If you are NOT FROM EU please mark RETURNED GOODS and RE IMPORT on the outside of your parcel. If this is not marked and import charges are levied this will be deducted from your total refund. We cannot be held responsible for any taxes or fees claimed by customs upon re-entry into Spain.
NOTE: Products found in the OUTLET section do not qualify for Free Size Change. Please note that the shipping and return costs involved in the size change process would have to be supported by the customer. If you choose paying your order via PayPal, keep in mind that this platform reimburses you for the return shipping costs.